Privacy Policy

Last Updated: February 2026

Introduction

Medivox is committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains our practices regarding data collection, use, and protection under Italian and European Union law, including full compliance with the General Data Protection Regulation (GDPR).

Information We Collect

Medivox collects limited personal information only through our contact form:

  • Email Address: Provided voluntarily through the contact form
  • Message Content: Text of your inquiry provided through the contact form

What We Do NOT Collect: We do not collect your name, phone number, physical address, browsing history, IP address, cookies (beyond essential functionality), or any other personal data.

How We Use Your Information

Your email address and message are used exclusively for:

  • Responding to your inquiry
  • Correspondence related to your message
  • Internal record-keeping of contact

We do not: Share your information with third parties, use it for marketing purposes, sell it, or use it for any purpose beyond responding to your specific inquiry.

Data Storage and Security

Your information is stored securely using standard security measures. We retain contact information only as long as necessary to respond to your inquiry and maintain records of correspondence, typically for one year following the last contact.

Medivox takes data security seriously and maintains appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Your Rights Under GDPR

As a resident of Italy or the European Union, you have specific rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data (subject to legal obligations)
  • Right to Data Portability: You can request your data in a structured, commonly used format
  • Right to Object: You can object to processing of your data

To exercise any of these rights, contact us at: [email protected]

Cookies and Tracking

Medivox uses only essential cookies necessary for basic website functionality. We do not use tracking cookies, analytics cookies, or marketing cookies without your explicit consent. Essential cookies are used for:

  • Session management
  • Security purposes
  • Remembering your cookie consent preference

You can manage cookie settings through your browser. For more information about our cookie practices, please see our Cookie Policy.

Third-Party Links

Medivox may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Policy

Medivox may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post any significant changes on this page with an updated "Last Updated" date. Continued use of the site following such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or about how we handle your personal information, please contact us:

Medivox
Via della Vigna Nuova 28
50123 Firenze, Toscana, Italy
Email: [email protected]
Phone: +39 055 123 4567

Applicable Law: This Privacy Policy is governed by Italian law and European Union regulations, including GDPR.